Privacy Policy

1. Information We Collect

We only collect the information necessary to provide you with the best gaming lounge experience. This includes:

• Membership Profiles: Name, email address, and account details when you sign up for our membership tiers.
• Tournament Registration: Gamer tags, team names, and contact information required to organize and run competitive esports tournaments.
• Equipment Usage: Session logs and booking details to manage reservations for our high-end gaming setups and consoles.
• Food & Drinks: Payment details and order history when you purchase items from our café menu.

2. How We Use Your Data

We use simple, direct processes to ensure your data strictly supports your activities at Respawn Lounge. We use your information to:

• Reserve and maintain high-end gaming setups for your scheduled sessions.
• Build fair brackets, track match results, and distribute prizes for our tournaments.
• Process your food and drink orders quickly so you can get back to your game.
• Manage active memberships, track loyalty rewards, and verify your account status.

3. Data Protection and Sharing

We protect your data securely and do not sell your personal information to third parties. Information is only shared with trusted service providers necessary for our daily operations, such as secure payment processors for membership billing and food orders. All systems running on our gaming equipment are regularly wiped of personal login data to ensure your accounts remain safe after your session ends.

4. Your Rights

You have the right to request access to the personal data we hold about you, ask for corrections, or request deletion of your account. If you wish to cancel your membership or remove your tournament history from our active records, please contact us directly.